i’m staying in a hampton inn for work. it’s close to the tradeshow.
tonight is my 5th night. it is Wednesday, July 25th.
despite requests, my room has not been cleaned since Sunday. i asked the front desk, again, this morning to do everything … change the sheets (i got part of a chocolate protein bar on then 3 days ago and they have just been making the bed. there has been a spray bottle of glass cleaner in my bathroom since Sunday. i purposefully left a bar of soap and its wrapper on the shower floor on Sunday, and it was still there tonight.
but the most egregious offense was someone left the deadbolt “out” and my room was open ALL DAY.
i demanded the manager come up and review the malfeasance. he was horrified. and apologetic. he asked what he could do to “make it up to me.” i told him that he should comp my stay (over $1,000) and post the points i would have earned to my account.
folio is comped.
150,000 hilton points have already been posted to my account
i have reported the issues to the sponsor of the tradeshow and my broker; the broker books 5-10 rooms here 2x a year.
but i’m still creeped out. who leaves a door open? i’ve spent well over 1,000 nights in a hotel and my security has never been breached. i won’t stay here again.

