So, upon entering my room at the Courtyard in Bentonville, ARKANSAS, I quickly realized that the toilet was out of order.  Given my vast experience with non-working toilets, I knew what to do.  I removed the lid of the tank and took a quick peek.  It was easy to see what the issue was … the ballcock was broken.  (who uses a completely plastic ballcock in what is essentially a commercial toilet??  but i digress).  i flushed the toilet manually and headed to bed.  as I was leaving this morning, for my very important meetings, i advised the front desk of the situation in room 310.  i admit it.  i took great pleasure in advising Brendan that my ballcock needed replaced.  Ah, the look on his face.  Good times.  He advised that he would have my ballcock replaced while I was out and all was well in the world.