Electronic comment to Ruth’s Chris re: my dinner there last night.  Please excuse brevity and grammatical errors.

The women’s bathroom at this location was COMPLETELY unacceptable.  I was in the first stall.  The dirty toilet bowl brush was in plain view and there were two down market bath tissue roll holders on the stall wall; one with no bath tissue, the other with just a few squares.  

at the sink, there was an empty bottle of liquid soap and NO PAPER TOWELS.

i alerted the hostess and she was like, oh, there is a soap dispenser in the sink.  then she yelled for someone to do a bathroom check.  that’s it.  no apology.  no empathy.  

i did speak with a manager who apologized profusely, but the damage was done.  i brought CLIENTS to your restaurant, two of whom are female, and i cringe when I think that they were subjected to that bathroom.  

very disappointing.  i think the bathroom at the Lodge is nicer.

-j.